Retail Business Solutions Improve Workflows

Leveraging Digital Transformation to Keep Customers Informed & Safe

Retailers are facing new challenges and intense pressure right now as operations reopen and an uncertain future beckons. Whether it’s communicating with customers, helping manage returning staff or facilitating the safe movement of customers within stores, Xerox is here to help.
From customer communications to workflow automation, our retail business solutions are designed to help you meet these challenges and longer-term dramatic shifts in consumer shopping habits. Be a smarter retailer now and into the future by accelerating innovation and digital transformation at your retail organization.

How Xerox Supports Retailers

Refine and enhance customer communications

With Xerox® retail business solutions, you can synchronize your communications to deliver a next-level customer experience. By transforming your approach to customer communications and point-of-sale messaging, you can reduce costs, increase efficiency and develop consistent multi-channel messaging that makes the right impact.

Xerox® Services for Digital Retailer

Gain control of documents and data

We know that the retail industry uses multiple documents for every step in the customer journey. Xerox® Intelligent Workplace Services (IWS) will help you gain control of these processes, their compliance and reduce the costs with digitization and automation. We help you integrate and streamline processes to better serve your customers and employees.

Xerox® Intelligent Workplace Services

Content management that helps you

Enterprise Content Management offers retail businesses the solutions to manage documents digitally, improving response time, ensuring compliance and eliminating manual processes. Xerox® DocuShare® solutions save time and cost, and help you streamline retail workflows while doing more with less for your customers.

Xerox® DocuShare® Flex for Departments

Featured Solutions

Case Studies